Communications notice


Last Updated: April 22, 2018

We take your privacy very seriously and want to communicate with you only in the ways you are comfortable and expressly approve. Face It TOGETHER offers you the choice of preferred communications, whether personal electronic means (e.g., personal email address, text) or securely through our communications platform. Face It TOGETHER cannot be responsible for unauthorized access to information, including your health information, when sent to a personal email address, via text message, or left as a voicemail. Our App includes secure communications via live chat, video, and surveys. You will be required to log in to our App. None of the chat or video conversations, nor survey responses that may include your protected health information, are stored in the App.

When you complete our Get Started form on our website or through our App and provide your email address and phone number, you consent to Face It TOGETHER communicated with you by email or phone for the limited purpose of initial communications. Our Get Started form asks for your approval to text any mobile number you provide us and whether we may leave a voice mail at any phone number you provide us. We do this for your comfort and security.

Periodically, we will verbally or electronically ask you to review and renew your communications preferences and authorizations. You may change your preferences and authorizations at any time through our App or by email at care@wefaceittogether.org.