Data drop: Improved communication

This week’s data drop is 71%.

Face It TOGETHER (FIT) members with the disease of addiction improve communication with the people they are closest to after engagement with a peer addiction management coach. After just 30 days of engagement, most of our members (71%) positively change their ability to engage with family about issues, share important life moments with a special person and have a network of peers they can talk to. 

FIT requests all members complete a Recovery Capital Index (RCI) at baseline and every 30 days while engaged with one of our coaches. The RCI tracks changes in three primary areas shown to play a key role in someone's ability to get well from addiction: personal, social and cultural. The social domain measures if a member’s intimate relationships are supportive of his or her wellness efforts. Social metrics focus on relationships to family, friends and other recovery supports.  

Members with the disease of addiction typically show positive change in their personal capital after 30 to 60 days of engagement. However, it often takes longer – 120 to 180 days – for members to improve social and cultural capital. In this recent analysis of RCIs taken from Jan. 1, 2016 to Oct. 9, 2018, it was noted that most members (71%), after just 30 days of engagement, show significant change in the social domain metrics focusing on communication.  

This analysis focused on members who had a positive or negative change at 30 days on three specific metrics: family, special person and social interactions (Figure 1). Members with positive changes include: 

  • 62% can talk to their family about problems; 
  • 67% have a special person they can share their joys and sorrows with; and 
  • 72% have friends they can share important life moments with. 
Graphic depicting improvements in communication
Figure 1: Percentage of members demonstrating improvement in communication at 30 days 

FIT peer coaches help members improve their relationships and interpersonal communication throughout their wellness journeys. By using their lived experiences, coaches help members understand and work through their daily struggles in getting well.


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